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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Billman

March 19, 2025

5  out of  5
rating by Jennifer Billman
"So I've been with State Farm for a number of years. Unfortunately we did get into an accident with one of our vehicles. The State Farm Team has been absolutely amazing. They made a great recommendation to a collision center here in Helena Montana and we are getting our vehicle fixed as we speak. I would highly recommend State Farm with Joe Mitchell here in Helena Montana. They have blessed me in taking such great care and treating me with a such kindness and have been so efficient and making the process so much easier."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our State Farm team and that we could assist and offer our Select Service Shop Program as an option for you during such a challenging time. If you need anything else or have any questions in the future, don’t hesitate to reach out. Safe travels!"
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Tyler Charlton

March 7, 2025

5  out of  5
rating by Tyler Charlton
"Thank you Joe for all of your help! This has been a wonderful seamless experience, and my wife and I are very happy with our service. Not only did we save money but we added a life insurance policy for less than what we were paying with our old car insurance. I would recommend Joe Mitchell State Farm over and over again!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a review! I'm thrilled to hear that you and your wife had a seamless experience and were able to save money while adding a life insurance policy. Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!"
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Joseph Krall

December 28, 2024

5  out of  5
rating by Joseph Krall
"Whether it is explaining the finer details of life insurance options, informing us about/enrolling in money saving options, or walking through the insurance claims process, Joe and his team have been the most professional group I have ever experienced. Beyond that, this team shows up for the community in a way that is unparalleled. Organizing and participating in every community centric event our little town has reminds me that Joe Mitchell prioritizes our town and its people even at his own expense. I could recommend this team any higher."
We responded:
"Thank you so much for your thoughtful and heartfelt review! It means the world to us that you’ve had such a positive experience with our team. Helping our clients navigate insurance and protecting what matters most to them is truly our passion. Supporting our community is equally important to us, and we’re so grateful to be part of such a wonderful town. Your trust and kind words inspire us to keep working hard every day. Thank you for being such an important part of what makes our community so special!"
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joe fabrizio

September 12, 2024

5  out of  5
rating by joe fabrizio
"These guys are great! Helped me get paid out from my total loss in a week. They are so friendly and easy to work with. Thanks!"
We responded:
"Thank you for this kind review, Joe! It was our pleasure assisting you and easing the burden and stress of experiencing a total loss. We're always here for you, when you need us. "
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Lee Lew Murphy

August 15, 2024

5  out of  5
rating by Lee Lew Murphy
"Annie at Joe Mitchell State Farm is friendly, knowledgeable and professional! Everyone I have interacted with has been great! I have been with State Farm for awhile now and have had various claims that have been handled quickly and fairly. After being rear-ended and having to work with MWFB. I appreciate the service I get from State Farm even more!"
We responded:
"Thank you for taking the time to share your positive experience with Annie at Joe Mitchell State Farm! We're thrilled to hear that she has been friendly, knowledgeable, and professional in assisting you. It's wonderful that everyone you have interacted with at our agency has been great as well. Thanks for leaving us a review, we truly appreciate it!"
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Brian Nelson

August 13, 2024

5  out of  5
rating by Brian Nelson
"Great staff at a good State Farm office."
We responded:
"Thanks, Brian! We're glad you've had positive experiences with our team. We work hard to provide excellent customer service and look forward to continuing to serve you!"
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Krystal B

August 11, 2024

5  out of  5
rating by Krystal B
"Loved this, was so much fun for the whole family and love that it was in our small community EH!"
We responded:
"Thank you for leaving a review about our East Helena Food Truck Festival, Krystal! We sure loved supporting the East Helena community and serving you through this event this summer. Appreciate you taking time to leave us a review!"
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Marie Zeiger

August 10, 2024

5  out of  5
rating by Marie Zeiger
"We attended two of the nights. It was an absolute blast. Very fun for my four year old as well. Thank you for sponsoring this event hope to see it again next summer!"
We responded:
"Thanks, Marie! So happy to hear you were able to join us at our East Helena Food Truck Festival events this summer. We strive to make the event as family-friendly as possible, so we're happy to hear your child was able to join in the fun. We'll be back next summer, indeed. Thanks for the 5 stars!"
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Ali Kenny

July 20, 2024

5  out of  5
rating by Ali Kenny
"Mike Olson at Joe Mitchell State Farm was so helpful and personable! It was easy and quick for me to edit the cars on my auto insurance. Mike was open and straightforward with his communication and opinions, offered sensible advice, and gave me a great monthly payment for a newer car based on my history with this company. I'm so satisfied with my experience here! Thank you!"
We responded:
"Thank you for this glowing review of our team member, Mike! We are sure happy you're happy with your experience at our office. One of our core values is to be knowledgeable, and it appears Mike is a shining example of where being knowledgeable in our industry directly and positively impacts the customer. We're here for you when you need us, Ali!"
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Sheryl Pelleriti

April 19, 2024

5  out of  5
rating by Sheryl Pelleriti
"I had the pleasure of working with Regan Johnson. He quoted a new homeowners policy for us and was very knowledgeable. Thank you!"
We responded:
"Sheryl, thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience working with Regan and that you found him to be knowledgeable. Providing exceptional service and expertise is something we strive for, and your feedback is greatly appreciated."
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Megan Ripley

April 12, 2024

5  out of  5
rating by Megan Ripley
"Shout out to Justin, Annie, and Jami! Doesn't matter what they did, just transfered my call, answered my questions, or shared different options my family can talk about, they were very friendly! They gave me time to think about all the options and talk them through with my family. Then when I made a decision, there was no pressure or judgement. I am glad we switched to State Farm!"
We responded:
"We always say, teamwork makes the dream work! Megan, we're so happy you had a positive experience with our team members. We strive for the best customer service experience in every interaction, and we're happy to hear we met your expectations. Thank you for the opportunity to protect what matters most!"
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EE Elliott

December 26, 2023

5  out of  5
rating by EE Elliott
"Excellent service and care from this agent and his team in East Helena! Could not recommend them more. Took care of us without issue."
We responded:
"Thank you for the wonderful review! We appreciate you taking time to share your experience. . We're delighted to have assisted in finding the perfect insurance plan that suits your needs. Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions!"
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Rex Rogers

December 11, 2023

5  out of  5
rating by Rex Rogers
"What a great guy, saved me big bucks."
We responded:
"We love seeing reviews like this, Rex! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Barraugh Industries

June 16, 2023

5  out of  5
rating by Barraugh Industries
"Joe Mitchell's staff are very knowledgeable and really went above and beyond to help me get my insurance taken care of. I would recommend them to everyone."
We responded:
"It was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Canyon Ferry Yacht Club

June 16, 2023

5  out of  5
rating by Canyon Ferry Yacht Club
"Joe’s team makes us feel right at home and very well cared for. The team is professional and efficient. Would recommend them to anyone."
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in East Helena and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Roger Hayhurst

May 17, 2023

5  out of  5
rating by Roger Hayhurst
"always love working with these folks best people around"
We responded:
"Roger, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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jacob ahern

May 9, 2023

5  out of  5
rating by jacob ahern
"Joe Mitchell and his office were professional and friendly. The service was quick, took care of everything with an easy 3 minute call. Very satisfied"
We responded:
"Jacob, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"